The product is a 100% genuine authentic Pandora Openwork Mum & Heart Charm, featuring a heart-shaped design with a white/colourless main stone. Made of sterling silver and engraved with 'Always knows best', this bracelet charm is perfect for various occasions like Mother's Day, Christmas, birthdays, and anniversaries. It is nickel-free, stackable, and adorned with a snake chain, making it a beautiful and timeless piece of fine jewellery. The charm is from the Pandora Moments collection, crafted in Thailand and signed by the brand for authenticity.